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One of the most worrisome aspects of practice is medical records. Just twenty years ago, a few lines used to suffice. Today, it’s unlikely that any visit generates less than half a page and two or three pages are possible. As you can imagine, this has meant an explosion in the size of records, not to mention an explosion in the consumption of paper. Records of twenty visits used to be able to fit into a thin manila folder. Now they can be the size of a small telephone book.


Often, the job of being a physician includes small talk with a patient. It rarely adds much to the overall impression but it often helps the patient which is, after all,their primary function. In the past, such comments would hardly merit more than a brief blurb in the record but, with a little imagination, that off the cuff comment can be parlayed into three paragraphs to snow any reviewer. It takes a while to adjust to this mentality. A maxim of college English is to say the most with the least number of words. Generations of college freshmen have had their papers savaged by an English teacher for verbosity but when you deal with a bureaucrat, the reverse is the operative rule. No one likes verbiage more than a bureaucrat. If you can say the same thing three different ways, you have a leg up.


When you add up all of the salaries of the ancillary personnel and lost income, it is a staggering percentage and contributes to physician discouragement. It is rampant in the various health care professions. It is only going to get worse under Barack Obama’s Affordable Care Act. You can expect overhead to soar with little of it contributing to medical care.


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